Shipping Policy

Delivery Coverage and Processing
Delivery Coverage: Caddise delivers products to across USA, Canada, Europ.

Shipping Timeframe: Orders are typically shipped within 48 working hours after receipt. Delivery by our logistics partner usually takes 2 to 10 days.Delivery times may vary based on location, accessibility, or unforeseen circumstances like natural calamities.

Delivery and Contact
Delivery Issues: If you haven't received your order within 10 days, contact us at support@caddisebeauty.com .

Undeliverable Pin Codes: We check deliverability to your location based on the Pin Code at the time of order placement and also subsequently. In case you are able to place your order and subsequently the Pin Code becomes unserviceable, we will cancel your order and refund your money (in case of pre-paid orders) within 48 hours.

Shipping Fees and Special Cases
Cash on Delivery Fee: An additional 20USD shipping fee applies for Cash on Delivery orders.

Damaged/Different Products: If you receive a damaged or incorrect product, contact us at support@caddisebeauty.com; refer to our Return Policy. Delivery partners will not be able assist in such cases.

Order and Address Handling
Address Accuracy: Ensure full and correct addresses including Pin Code are provided. Orders and addresses cannot be changed post-placement of order. Each order ships to a single specified address.

Order Cancellation: In exceptional cases, orders may be cancelled due to unserviceability, and refunds for prepaid orders will be credited within 48 hours of cancellation.

Delivery Attempts and Multiple Products
Delivery Attempts: Courier partners make three delivery attempts. On failure, we'll contact you to arrange delivery.

Multiple Products: Orders with multiple products may ship in separate packages with individual tracking numbers, potentially extending delivery time.

International Shipping
Global Availability: We ship internationally to countries like the US, UK, EU, Mexico,Japan from the nearest warehouse for faster delivery.

Contact for Assistance
For shipping queries, contact us:

Email: support@caddisebeauty.com

Notes
Delivery times are estimates and subject to factors affecting logistics.

Refer to our Return Policy for return-related details.